Shipping Information
Australian Orders
We ship to all states and territories across Australia.
- Free shipping on orders over $100 AUD
- Orders under $100 incur a flat shipping fee of $15 AUD
- Expected delivery: 5–10 business days from dispatch
- Orders are dispatched via tracked courier service
Once your order is dispatched, you will receive a confirmation email with your tracking details so you can follow your parcel's journey.
Order Processing
Orders placed before 12:00 PM AEST on a business day are typically processed the same day. Orders placed after 12:00 PM or on weekends and public holidays will be processed the next business day.
During peak periods (e.g., promotions, public holidays), processing times may be slightly longer. We appreciate your patience and will always keep you informed.
Tracking Your Order
All Australian orders are sent with tracking. Once your order has been dispatched, you will receive an email with your tracking number. You can use this number to monitor delivery progress directly with the courier.
If you have not received a tracking email within 2 business days of placing your order, please contact us at hello@herbicare.com.au.
International Orders
We currently focus on Australian delivery. For international enquiries, please contact us at hello@herbicare.com.au and we will do our best to assist.
Missing or Delayed Orders
If your order has not arrived within the expected timeframe, please:
- Check your tracking information for the latest update
- Allow an additional 2–3 business days for rural or remote locations
- Contact us at hello@herbicare.com.au with your order number and we will investigate promptly
GMP manufacturerd
Our herbal supplements are produced in facilities adhering to stringent Good Manufacturing Practices (GMP), ensuring the highest standards of quality and safety.
100% Vegan
We believe in the power of plants. All our plant-based supplements are proudly vegan, making them suitable for diverse dietary needs.
Gluten-Free
We ensure our products are gluten-free, catering to sensitivities and promoting broader accessibility for your wellness journey.
Carefully Selected Botanical Ingredients
Our botanical ingredients are sourced from trusted suppliers and selected according to our quality standards and responsible sourcing practices.
Third-Party Tested
For your peace of mind, our natural health products undergo rigorous third-party testing to verify purity, potency, and absence of contaminants.
New Zealand Owned & Operated
We are a New Zealand owned business, deeply committed to the health and well-being of our local community. When you choose Herbicare, you're supporting a local brand trusted by Kiwis.